Frequently asked questions

1Are my sessions at the same time each week?

Yes, sessions are booked on a specific, ongoing time slot -at your convenience-it is the same time slot each week or fortnight. If you find that you can no longer attend that specific time slot, please do reach out and we will work together to find an alternative.

2How many sessions will I need?

This is a personal choice and there is no set answer. Most clients start with a block of 6 sessions which we revise on session 5 to allow time for both client and therapist to make an informed decision on continuing or stopping work. As an example, the lengthiest time in therapy has been 8 years-the shortest 3 months.

3What happens if I can't attend a session-will you still charge me?

All cancellations require a 48 hour notice. We understand that life happens and sometimes this notice is not possible. If you have a genuine emergency there is no charge for the missed session. However, if you decide to cancel last minute and there is no urgent reason to-the session will be charged at full price to cover the time slot. For holidays and other events booked in advance-there is no charge.

1Can I start with one type of counselling and move to another?

Yes, in theory we can move types of support around, to accommodate your needs. We would talk about the change in advance and work together to ensure you receive the type of support you prefer.

2Are there any bulk-purchase or discounts for students?

We offer a limited number of reduced rate sessions to students and can work together to establish a concessionary rate, should we need to.

3Why don't you charge less for email, telephone or instant chat?

All support is valuable support-none is less important or valuable than the other, therefore all types of sessions have the same value.

Services and pricing

Our counselling and therapy services
£FREE
Trial session
This is a one off, initial appointment, no longer than 20 minutes, where we can discuss, via Zoom, telephone or email, whether we are a right fit for working together.
FREE
£65
50 minute instant chat
Live chat sessions are weekly appointments, which will take place at the same time every week, for 50 minutes. There is no audio or video during these sessions and we provide the platform where the sessions take place (either website, or via Apple or Android chat app). They are all text based, synchronous sessions.
£65
Email counselling
Email counselling is done via encrypted email. These sessions include no more than 1,000 words every week. You can choose to send lots of small messages throughout the week, one big message or a combination-anything is fine, as long as they are no longer than 1000 words combined. I will be writing one reply back to you each week, at a time agreed upon
£85
Out-of-hours counselling
Are you in a job that requires shift work and struggle to attend therapy appointments during the working day?

If that is you, we now offer out of hours therapy appointments on Saturday mornings for an additional supplement

£65
50 minute online counselling
A 50-minute online consultation via Zoom or WhatsApp during working hours (9am – 7pm Weekdays)
£85
50 minute DBT session
A 50-minute online Dialectical Behavioural Therapy (DBT) consultation via Zoom or WhatsApp during working hours (9am – 7pm Weekdays)
£75
50 minute online session (out of hours)
Are you in a job that requires shift work and struggle to attend therapy appointments during the working day?

Or would you simply like an early morning or late night appointment?

If that is you, we now offer out of hours therapy appointments:

  • 7-9am weekdays
  • 8-10pm weekdays
  • Saturdays